Complaints Procedure

Complaints Procedure

If you are unhappy with any aspect of the services

you have received, please write or ask to speak to on 01903 742942

Mrs Susan Smith, Practice Manager, or Mrs Jane

Tewsley, Assistant Practice Manager, who will be

happy to discuss any issues with you.

If you remain dissatisfied with the outcome of the

meeting you will be able to direct your complaint to

the Parliamentary Heath Service Ombudsman.

PHSO on 0345 015 4033 or e-mail

phso.enquiries@ombudsman.org.uk

www.healthwatchwestsussex.co.uk/complaints-support/forms-and-guidance/