Contact the practice
The Glebe Surgery
The Glebe
Storrington
West Sussex
RH20 4FR
Telephone: 01903 742942
Out of Hours: 111
Opening Times
| Monday | 8:30am to 1:00pm and 2:00pm to 6:30pm We are currently closed between 1 and 2pm, This is to enable our staff to receive important training updates. If you have a medical emergency that cannot wait until we reopen, please dial 999. |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 1:00pm and 2:00pm to 6:30pm We are currently closed between 1 and 2pm, This is to enable our staff to receive important training updates. If you have a medical emergency that cannot wait until we reopen, please dial 999. |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 1:00pm and 2:00pm to 6:30pm We are currently closed on between 1 and 2pm, This is to enable our staff to receive important training updates. If you have a medical emergency that cannot wait until we reopen, please dial 999. |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need to see a doctor urgently when the surgery is closed please phone the surgery on 01903 742942 and please follow the instructions.
We are covered by NHS 111 service for providing cover for us from 6.30pm to 8.00am Monday to Friday, and 24 hours a day over the weekend and on Bank Holidays.
NHS 111 is a telephone service for people in Sussex to call if they need medical help fast but are not in a life-threatening situation.
The easy to remember phone number – that is available across the country – has been introduced to help people get the right help, at the right time, especially at weekends and out of hours.
NHS 111 is free to call and is available 24 hours a day, 365 days a year.
The service is available for people who aren’t sure if they need to go to A&E, need more information about where to get NHS help or generally need reassurance and advice.
By calling NHS 111, you will reach a team of fully trained advisers, and experienced nurses and doctors who will assess your condition and direct you to the local service that can help you best, when you need it.
Physical accessibility
If you or your family member have a disability, impairment or sensory loss please advise the practice of the nature of the impairment, and how we can assist your needs or the family members needs when they come into the practice.
Please complete form below and return to the surgery.
How to make a complaint
If you are unhappy with any aspect of the services
you have received, please write or ask to speak to on 01903 742942
The Complaints Manager, or in her absence Jane Tewsley – Practice Manager who will be happy to discuss any issues with you.
Or you can complete the Complaints Form below.
Alternatively, print off the form and pass it to the surgery.
If you remain dissatisfied with the outcome of the complaint meeting you will be able to direct your complaint to
the Parliamentary Heath Service Ombudsman.
PHSO on 0345 015 4033 or e-mail
phso.enquiries@ombudsman.org.uk
www.healthwatchwestsussex.co.uk/complaints-support/forms-and-guidance/
