Appointments
Routine appointments
Please call the surgery on 01903 742942 to book an appointment.
It helps us enormously if you telephone as soon as possible after the lines are open at 8.30 am. There are no restrictions in booking ahead. We do restrict some appointments on Monday mornings, as we are not open at the weekend and after a Bank Holiday.
Chaperone Policy
Urgent appointments
Same day appointments are available but generally these are for urgent need on the day only.
Cancelling your appointment
If you cannot attend your given appointment please call us on 01903742942 to cancel or reschedule These slots then can be put to good use and offered to another patient, allowing the doctors and nurses to reduce any backlog of patients and reduce waiting times.
Please think of others when you can no longer attend or need a scheduled appointment. You can also cancel appointments on your NHS App/Online records provider if you are registered for this service. If you receive the text message reminders and wish to cancel then text back with cancel and then the system will automatically cancel your appointment.
Consult with a Doctor online
You can do the following on-line using our eConsult tool:
- Send details of your medical problem
- Get an appointment with a doctor or health professional
- Get a sick note Med 3
- Submit an admin query
All on-line requests are viewed by our team within one working day from submission and you’ll be contacted by one of our team to follow up with a plan of action. This might include booking you in to see a doctor in person or by phone/video call or a direct referral to one of our specialist healthcare services in practice.
Avoid the phone queues and get the right help you need sooner by doing it on-line!
Available weekdays from 8:00am to 6:30pm
To go to our econsult tool see link below
Extended access
Evening and weekend access to GP appointments
As part of the government drive to enable patients to access GP appointments from 8am to 8pm, 7 days a week, we offer an Enhanced Access service through our Primary Care Network (PCN) for our patients. The service offers remote telephone appointments with a GP and is available on some weekday evenings and Saturdays.
The appointments are pre-bookable only and appointments can be made via the surgery.
To access these appointments you must be willing to consent to the sharing of your medical record.
Home visits
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Home visits – In cases of severe illness, infirmity, or emergencies, the GP may be able to visit the patient at home. If you are too ill to attend please call the surgery on 01903 742942 before 10.30 am if possible. You will be asked for a reason for the Home Visit so we can judge the urgency of the call. The doctor may phone before visiting to assess the urgency of the visit.
Who do I see?
